Crowne Plaza Budapest by IHG

We stayed at this hotel for Formula 1 and had a truly exceptional experience thanks to the incredible service. From the moment we arrived, the staff went above and beyond to make us feel welcome and valued. Every request we made was met with a “yes” and handled promptly, no hesitation, no excuses. Their responsiveness and genuine care made all the difference and turned our visit into a memorable experience. We were especially impressed with the front desk team, who were consistently friendly and efficient, making check-in and every interaction seamless. A special thanks to Jason at the bar, whose warm hospitality and attentive service really stood out and added a personal touch to our stay. The hotel also made the best effort to assist us with last-minute transportation to and from the circuit, which was a huge help during the busy Formula 1 period. It’s rare to find a team so dedicated to ensuring guests feel comfortable and appreciated throughout their stay. We couldn’t have asked for better hospitality and will definitely return!

Good location very close to the Nyugati station (though not by the river, which is not an issue for me), good breakfast with some varieties. Large rooms in European standards, good bedding and pillows and slept well. The staff are excellent, especially Bence, Mark and Viktoria, who helped me with some issues (the originally assigned room has a problem with the door lock, which is solved very quickly by giving me another room that does not have the problem, also a free drinking voucher is provided) and helping me re-organize my itinerary by giving some suggestions. Also slippers and robes are provided in the room.

Excellent location. It is in ideal prime location from all the attractions. Shopping mall "West End" is just adjacent. Morning breakfast was awesome with plenty of choice. Hospitality was fantastic - starting from lobby receptionist, room service, everyone in breakfast service areas. Decent room size, cleaned. Also, they arranged for all 4 of us early morning breakfast togo on checkout since our flight was at very early morning. We loved this hotel. Definitely recommend this hotel to others and if we visit Budapest, we will come back again to Crown Plaza.

The best hotel food! It was delicious. My child ate his breakfasts and this is a good sign. All towels were clean and soft. Bedclothes without hair and spots. Crowne Plaza has own access to the Westend. After check out they gave a toy to my son, he was happy.

The male staff at the reception on our arrival and the host welcoming guests at the breakfast were absolutely amazing! Professional, polite and always willing to help. Customer service was really good, also if you need to print out you can use the printer next to the reception. The location was quite convenient, walking distance from the Parliament and the river.